TCBronson
Elio Addict
You have a good point. When customers get a survey on their new vehicle and the navi system or radio doesn't work right, they don't distinguish between their vehicle and the option. As far as their concerned their new vehicle isn't working as expected.This is a great point. It's in our interest, as supporters of Elio, to make the rollout of the initial production go as smoothly as possible. A smooth rollout will generate good press (or at least not generate negative press), which will help increase sales and good will toward the company. It may even get reflected positively by JD Powers.
All this may be negated to a degree if a whole bunch of new owners order a whole bunch of add-ons -- beyond automatic and other ones the factory installs at Shreveport -- and a significant number of those E-Plus options have issues requiring the return of a large number of Elios for a warranty repair. In other words, there's a potential for problems with the non-factory options to mask an otherwise good performance by the base vehicle, and detractors will jump all over that as an "I told you so" story.