General Reservation Questions And Comments

[KN16]

 

[rmcelroy]

Last moth I placed a 100 refundable deposit. This month I got a 100 dollar All In deposit. I have asked Elio if I can now upgade to refundable to all in. I'll let you guys know what happens.

 

[Jim H]

Welcome to the forum and the Elio family. Good luck with Elio in changing your reservation. Hope you enjoy the forum because is has information, facts, fiction, misinformation, very helpful people and hours of entertainment. Someone will try to answer any question you have and help you in any way. Welcome to the Elio experience.

 

[rmcelroy]

Welcome to the forum and the Elio family. Good luck with Elio in changing your reservation. Hope you enjoy the forum because is has information, facts, fiction, misinformation, very helpful people and hours of entertainment. Someone will try to answer any question you have and help you in any way. Welcome to the Elio experience.

Thanks Jim.
I sent them a follow up question-the one I really should have asked first. Is there any way I can add to an existing deposit, other than jump to the preset 250,500,1000 slots. I would like to continue making 100 dollar "payments" when I can.

 

[Jim H]

Not to my knowledge. I went from $100 to $500 and finally $1000 but was only able to do that in those increments. Perhaps one of the staff moderators has a different answer. If you click on the "members" tab you will get a list of them and drop them a post

 

[zelio]

Thanks Jim.
I sent them a follow up question-the one I really should have asked first. Is there any way I can add to an existing deposit, other than jump to the preset 250,500,1000 slots. I would like to continue making 100 dollar "payments" when I can.

According to the information I have read on the website the ONLY reservations that can be upgraded at this time are the "All In". Refundable reservations are not upgradable. I'm setting aside a certain amount each month so I can upgrade from the $100 to the $500 and then from the $500 to the $1000. Those are the only options offered. :-) Z

 

[zelio]

Has anyone done this? I got sideways on my reservations (late March, '14) and thought I was doing an all-in-one. Did a $100 to $500 then a $1,000 all-in-one upgrade. Come to find out a couple orders were "want-ones"...?? Now I see I have three separate orders...!! Thought I was paying attention to the ordering process but I guess not. I e-mailed Elio a week ago asking them to make my 3 orders a $1,000 all-in-one. Haven't heard back yet. Dang...!!

I hate to be the bearer of bad news but Elio has no legal obligation to fix this for you. I have not read the contract for "want one" so can't tell you what it says. However I did read, out loud to my son, the entire small print contract for my "all in" reservation before I placed my order. Reading the small print is very important as you have found out. Questions to ask yourself - did the contract say when you could withdraw your reservation in the "want one" category. If you didn't read it then you won't know.
I am usually much more up beat when I greet someone new to the forum but being nice isn't going to do you much good right now. Find out as much as you can about what you agreed to then you will at least have a starting point to see if the issue can be resolved. If two of those orders were refundable you need to know when you can request a refund. Are there any restrictions to then adding to your "all in" reservations? You also need copies of all your orders so you have reference information when you contact them. Good luck. :-) Zelio

 

[KN16]

Just roll with it it's almost zen like: 3 wheels, 3 Elios.

 

[James Sparks]

Lucky you.....Three reservations? Someone on another post was saying that Elio Motors was limiting how many could be reserved per household. Not sure that holds water.
But hey, who couldn't use three Elios?

 

[ken rahm]

They changed my I want in to an all in. It took a while because I used different credit cards.