Hmmm, broken tension spring on a brand new and never been fired BOND?? It's definitely a quality issue for that part whichever country it was sourced. Anyhow, glad you got it back and hoping it'll the last time you have to send it back.delivered as promised by FedEx .... per the enclosed note, the problem was a broken hammer spring .... it was well protected by packaging .... after this issue, I've decided to use Carlson's snap caps .... I figure that can't hurt .... observation : as mentioned in post #34, when we first purchased it, the trigger pull was rather heavy .... over time it smoothed out but in looking back, I now believe the OEM hammer spring wasn't right from the get-go .... as repaired, there is a significant improvement in the trigger pull and I'm looking forward to firing it ....