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Guns And Stuff Related.

Discussion in 'General Discussion' started by Keith Stone, Feb 5, 2016.

  1. JEBar

    JEBar Moderator Staff Member Moderator

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    Bond Derringer update .... while on the tour I asked about dry firing one of their derringers .... they handed me one that has been taken to many shows and has been dry fired untold thousands of times .... the actions of cocking, firing and opening the barrels were still fairly stiff but unbelievably smooth .... in short, dry firing is OK .... one of my concerns about buying a derringer was the arthritic stiffness and pain in my right hand .... at first cocking wasn't easy, nor was pulling the trigger .... finding a way to hold the grip so that my trigger finger is in place and the web of my thumb and first finger isn't pushing on the hammer when it is cocked took a while .... curling my little finger under the grip was painful at first, specially its knuckle joint .... I'm happy to say that working the action over and over and over and over has been good for both the Roughneck's action and my hand as well .... I hope to be able to run some light 38's through it in a couple of days .... time will tell :cool:
     
    Bert likes this.
  2. JEBar

    JEBar Moderator Staff Member Moderator

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    so much for making plans, a new Saga begins : when picked up our Roughneck off of the table this morning, I gave it a normal quick look over and in t he process, figured out all wasn't well .... cocked the hammer and is where it stayed .... could move it a bit back but absolutely no forward movement was possible .... checked everything I knew to check and then waited a hour and a have or the factory in Middlebury to open .... I told the lady who answered the call what the problem was and anticipated her transferring me to someone for assistance .... but no, she instantly began to trouble shoot the problem (pun intended [​IMG] ) .... I did as instructed, nothing worked to release the hammer .... after only a few minutes she told me I need to send it back for them to take a look at it and gave me a return material authorization number .... looks like I get to compare Henry's repair service with Bond's .... shortly after hanging up an instruction email came through, still waiting on a shipping label which she told me a company they contract with will generate and get to me .... she's boxed up and waiting on the label .... my gut feeling is, some interior part has either broken or has come out of place .... she promised I would be advised as to the nature of the repairs
     
    Elio Amazed likes this.
  3. Coss

    Coss Moderator Staff Member Moderator

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    My goodness, how much $ was that pistol? And how long is the warranty?
    Stay on them for the shipping label, hate to see a new "toy" sit.
    But well worth the hassle if you know what I mean.
     
  4. JEBar

    JEBar Moderator Staff Member Moderator

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    a Roughneck list for $299 with 3" barrels ... $269 with 2 1/2" barrels .... having walked the assembly line and watched their operation, I still believe the problem is a part failure .... have her boxed up and ready to send, just waiting on the return label
     
  5. JEBar

    JEBar Moderator Staff Member Moderator

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    well, an unexpected delay right up front .... in an emailed response to my call to Bond's customer service, I was told,

    "A shipping label will be sent to you later on from "ShipStation". A shipping label will be E-MAILED to the email address that you provided Bond Arms from "ShipStation" within 24 hours of submitting your repair request. If you have not received the shipping label in your inbox, please check your “Spam” or “Junk Folder”.

    just over 48 hrs has passed, no shipping label so this morning I emailed the lady I've been working with .... in an almost immediate response she sent the following :

    "I'm sorry about the delay. We are experiencing some issues with the system and are working to get it fixed asap."

    just my luck .. :roll: .. I can only hope they get it fixed quickly
     
    3wheelin likes this.
  6. 3wheelin

    3wheelin Elio Addict

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    Sorry to hear about your new tot JEBar. I'm wondering what's the protocol for sending a gun? I'm sure you need to deciare that you're shipping a weapon and I'm sure it needs to be insured.
     
  7. JEBar

    JEBar Moderator Staff Member Moderator

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    don't know for sure .... I do know that the last time I sent a rile back to Henry Firearms that there wasn't much to it .... they sent a return label, we took the box to UPS .... they took it without question and delivered it to our home .... we did have to have someone sign for it .... I also know that its not legal to send one through the US Mail
     
  8. JEBar

    JEBar Moderator Staff Member Moderator

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    their records show they sent a return label late last week but apparently some type of ooooops took place and we didn't get it .... contacted them this morning and withing minutes another was sent .... the label is to ship it with FedEx .... upon its arrival, we printed it out and the box is now in the hands of FedEx with a delivery date for day after tomorrow (the 22nd) .... now the wait begins
     
  9. JEBar

    JEBar Moderator Staff Member Moderator

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    we dropped it off at our local FedEx in a Walgreens yesterday (the 20th) about noon .... according to FedEx, it was delivered just after noon today .... that ain't bad at all :

    Apr 21 12:25 PM Granbury, TX, United States Delivered
    Apr 21 8:10 AM Fort Worth, TX, United States On FedEx vehicle for delivery
    Apr 21 7:59 AM Fort Worth, TX, United States At local FedEx facility
    Apr 21 6:14 AM Dallas, TX, United States At destination sort facility
    Apr 21 4:59 AM Memphis, TN, United States Departed FedEx location

    38 & 44 special snap caps arrived today .... since I haven't had any call or other attempt from Henry to contact us, my hope is they have found all of the required documentation in the box ..:cool:
     
    Bert likes this.
  10. JEBar

    JEBar Moderator Staff Member Moderator

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    well, I decided to call and must say, I'm disappointed in the nature and tone of the response .... basically, nothing is known, no interest in finding out anything .... the sum total of the response was, we try to get them back within 6 weeks .... nothing more, nothing less ... realizing its still early in the process, at this point I'm not thrilled by Bond's service after the sale
     
    ehwatt likes this.

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