I have Carbonite as well but the whole process of restoring data and programs is time consuming and frustrating for someone like me with just enough computer knowledge to be dangerous.thank you.. data recovery looks good so far. I have had Carbonite Back up since i was hit with a virus. from the looks of things it updated to the last minute. it seems that a Windows update is partially to blame. that was the last thing it did before shutting down for a reboot.