Hi all. I recently upgraded my two all ins from $100 to $1000. Numerous calls and e- mails looking to confirm my upgrades since I did not receive confirmation. I cannot get a response. I feel like I've been duped now that they maxed me out. Anyone else experience this? I am soooooo looking forward to these auto cycles.
The confirmation email takes about 6 weeks (or less) depending on when you submitted the upgrade. In the meantime, to prove to yourself that you aren't crazy,
1. Go to the elio web page and go through the motions to reserve another Elio at the $1,000 All-In level...
2. When it gets to the page that shows you the T-shirt and is asking for your personal information, at the top right of the screen is a Log In button. Press that.
3. Once you are logged in using the email you provided when you upgraded, you will see a summary of your purchases.
I, for instant can see that I went all in for $100 on 12/30 2013 and then upgraded $900 on 4/25/2014 to the $1,000 All-In category.
It, at lease, lets you know that they are tracking it even if you don't have the email.