"New" technology isn't necessarily good. I recall when the telephone company (remember them?) introduced Centrex, an arcane business telephone system that put a WORLD of functions at your fingertips from an ordinary 10-button phone on your desk. Well, that was the story, anyway. I worked for a large publishing company, printing among the magazines and periodicals, most of the phone books for the central states. So we were "honored" with one of the first Centrex systems in the country about 1976 - that came with a pair of legs sticking out from under the double-rack that sat in the reception area . . . it had it's own dedicated Bell tech who practically
lived under it.
From your phone you could dial "9" to get an outside line, "8" an intercom line (prior to dialing the number). You could dial "80" for "page all", or a series of "8_" numbers to page certain departments or warehouses. You could forward calls, redial, message, ringback, and do all kinds of techie stuff, but just making an ordinary phone call outside the building was a serious problem. Occasionally Centrex would just hang up on everyone - for no apparent reason. I always had to warn my customers that this might happen during our call (it was common to happen 3-4 times a day) . . . and this didn't help us look professional AT ALL. We wasted more time looking up how to put a call on "Hold" than we would simply calling the number back. When you had a second line break in, more often than not, switching to the other call would cause you to hang up on both. Although we had this advanced technology throughout the offices we still needed two full-time "operators" to shepard the calls.
I owned an early "digital" watch that could perform dozens of functions including time, day, date, stopwatch (3 modes), alarm, countdown timer, and a couple of other functions I never could figure out (the instructions were in a weird early Chinglish that was indecipherable). The trick to this watch was that it had only three buttons (plus one that turned a light on and off so I could read the LCD screen in the dark), meaning that all normal operations required a dance on the three remaining buttons to select and operate the various functions. After six months when the "gold-tone" began to rub off, I ditched it . . . going back to an analog watch that told me the time and date without having to push a long sequence of buttons to get to the prime reason I wear a watch in the first place.
After a few assorted calculators and PDA's came and went I found that there is a mindset somewhere, primarily in the Far East, that buttons are bad. This forces you through a series of sub-menus and long-short-long-long button pushes to reach the desired function, and any mistake cannot be backed out, but requires starting over. Yes, I even had a Casio day-planner that was a nightmare to program with all your phone contacts and calendar. Of course when the batteries died you had to replace them - requiring you re-enter ALL of the data because the device had
no storage.
Today I carry a Windows phone. It does everything well and links to my desktop, cloud accounts, and e-mail accounts quickly and easily. Not great, but it's certainly on par with Android and Apple phones that I've owned. If you're a Windows user, it's all pretty intuitive and the platform works well because it seldom
outsmarts me.